Refund policy

Returns

We want you to be completely satisfied with your purchase from Simply Honest Co. If for any reason you are not happy with your order, we offer a hassle-free return policy.

Here are the key points to note about our returns policy:

• Due to the nature of our products, we do not accept returns of opened product.
• We accept returns of unopened, unused product within 14 days of the purchase date.
• Returned items must be in their original condition, unopened, and unused.
• To initiate a return, please contact our customer support team with your order number and reason for return.
• Once your return is approved, we will provide you with a return shipping label.
• Upon receiving the returned items, we will process your refund within 5-7 business days.
• Please note that shipping fees are non-refundable, and return shipping costs are the responsibility of the customer.

For any further questions or concerns regarding our shipping and returns policy, please don't hesitate to contact our customer support team. We are here to assist you and ensure your satisfaction with our products and services.